Water

Water Services

The City of Upland Public Works Department provides various water services to it's residents. Services include addressing City side water leaks, maintenance of City water meters, exercision of service stops, turning the water on and off for repairs, and executing water pressure tests*. For additional information or to request a service:

  • Contact the Public Works Department at (909) 291-2930.
  • Make a request in person at the Public Works Building located at 1370 N. Benson Ave. Upland, CA 91785
  • Submit a Public Works Request online

*Customer Service Fees may apply for some water services. Any fees applied will be charged to the property owner's water bill.

For questions regarding your water utility bill and to begin or end water service, please contact the Finance Department at (909) 931- 4150.

Water Rates

Effective 5/1/2018, water and recycled water rates will be adjusted in accordance with the adopted rate schedule. For additional information about water rates and charges, please see the documents below. We thank you for your continued support and appreciate your understanding and cooperation.

Water Leaks

There are two types of leaks that can be addressed by the City, water meter leaks and mainline leaks. Typically, a mainline leak is more severe and requires immediate action. For this reason, it is important for the reporter of the leak to specify the type of leak correctly. For information about how to distinguish a water meter leak from a mainline leak, see the document How to Identify a Mainline Leak below: 

To Report a Water Meter Leak:
• Please call the Public Works Department at (909) 291-2930
• Make a request in-person at the Public Works Building
• Report the leaking water meter by submitting a Public Works Request.

To Report a Mainline Leak:
• Please call the Public Works Department at (909) 291-2930
• For after-hours emergencies, please contact Upland Police Dispatch at (909) 946-7624.

Meter Re-Read

To Request a Water Meter Re-Read:
• Call the Public Works Department at (909) 291-2930
• Make a request in-person at the Public Works Building:
• Request a water meter re-read by submitting a Public Works Request.

Residents of the City of Upland are granted one (1) free water meter re-read per calendar year.
There will be a $95 service fee for each additional re-read request (Service fee will be applied to the water utility bill)

For information about how to read a water meter, see the document below:

City
of
Upland
California

460 N. Euclid Avenue
Upland, CA 91786
(909) 931-4100

Hours of Operation:
Monday - Thursday
8:00 a.m. to 6:00 p.m.