Emergency Preparedness

Emergency Management Program

Emergency Management Mission: To create a secure and resilient City with the capabilities required across the whole community to prevent, protect against, mitigate, respond to, and recover from the threats and hazards that pose the greatest risk to the City of Upland.


The City of Upland Emergency Management Program is a function of the City Manager’s Office in cooperation with the San Bernardino County Fire, Office of Emergency Services. An Emergency Services Officer works closely with the city and whole community to ensure all functions of Emergency Management are effectively implemented.

City personnel prepare for disaster situations by developing effective plans, conducting training and exercises and ensuring facilities and equipment are ready for response.

The City of Upland Emergency Management Program utilizes the Standardized Emergency Management System (SEMS) and National Incident Management System (NIMS).  Both SEMS and NIMS are emergency management systems that provide a consistent template for all levels of government, nongovernmental organizations, and the private sector to work together to prevent, protect against, respond to, recover from, and mitigate the effects of incidents, regardless of their cause, size, location, or complexity.

Upland is a participant on the San Bernardino County Operational Area Coordinating Council (OACC).  This Council was established on September 19, 1995, by the County Board of Supervisors.  The OACC consists of one primary representative from each jurisdiction within the Operational Area (County).  This Council works along with local governments, the County of San Bernardino Office of Emergency Services, the California Office of Emergency Services (Cal OES), and the Federal Emergency Management Agency (FEMA) to better prepare and plan for potential disasters within California.  Exchanging critical preparedness information and discussing resources are functions of the Council that better prepare our City, County, and State for man-made and natural disasters.

If you require additional information, please contact Emergency Services Officer, Aminah Mears at: ReadyUpland@ci.upland.ca.us

What is Emergency Management

The City of Upland runs efficiently when the inter-dependent systems, which rely upon each other, work together to keep things running smoothly. These systems include the City’s Fire, Police, Public Works, Animal Control, public transit as well as water, power and communications companies along with other non-government organizations.  These groups can handle smaller incidents that occur on a day-to-day basis with little or no disruption to the City. In fact they often work together to handle the occasional larger incident that may occur.

 However, when large incidents such as widespread flooding, large vegetation fires, significant earthquakes or civil unrest occur they can stress, disrupt or even cause complete failure to most or all of the systems that City residents rely upon. Disruptions of this scale are considered disasters and require a concerted effort to coordinate a multi-agency response to restore a sense of normalcy.

That is precisely what Emergency Management does. At the core of its mission is a desire to support and coordinate efforts of the field level response and inform key stakeholders about the incident. This coordination happens in the City’s Emergency Operations Center (EOC). By managing information and resources the EOC can provide operational support to field responders so they can carry out their tactical strategies to respond to the disaster. Likewise, the EOC provides a clear picture of the incident so elected officials and policy makers can make informed strategic decisions. 

The San Bernardino County Fire, Office of Emergency Services provides Emergency Management services to the City of Upland through the provision of an Emergency Services Officer (ESO). This ESO is responsible for the development of the City’s disaster plans, disaster training and exercise program and oversight of the City’s EOC. City staff will play an important role in the development and implementation of the City’s Emergency Management Program through participation in the planning process, obtaining training, participating in exercises and by filling key positions in the City’s EOC. Each and every City Employee has a part in ensuring Upland is able and ready to respond to whatever disaster may occur.


460 N. Euclid Avenue
Upland, CA 91786
(909) 931-4100

Hours of Operation:
Monday - Thursday
8:00 a.m. to 6:00 p.m.